Goldmine Administration

Your CRM system is the lifeblood of your business. If you have an existing installation, you know that qualified, trained administrators can make the difference between a smoothly running tool and an on-going headache. Too often, in-house IT groups do not have the time or the expertise to manage your Goldmine Installation with a minimum of time and investment. Work with Business Logic to reduce your headaches.

We offer project based solutions for migrations and reporting issues as well as a retainer based model that includes:

  • Daily administration and monitoring to ensure uptime and data quality.
  • Emergency management to manage data loss, system failure, and database restores.
  • Migration and integration services to ensure that Goldmine works well with your database systems, your e-mail systems, and your in-house applications.
  • Full management of remote users to ensure that your off-site employees are able to advantage of the full power of Goldmine.
  • Quarterly strategic meetings to determine where and how Goldmine can help your business in the future.
  • Business Logic’s unique Report Management Process to help you define best practices in activity and sales reporting.

With over 15 years of experience installing, managing, and maintaining new and legacy goldmine solutions, Business Logic can help you make the most of your systems.